Johnston Group Benefits from Synergize

Release Date | May 26 2009

Press Release

Synergize Enhances Business Processes and Controls Costs

Richmond Hill, ON, May 26, 2009 – To stay competitive, companies must control costs and improve operating efficiencies. 

Microdea’s Synergize Document Automation solution enables companies to achieve these critical objectives by integrating their people, paper and processes into a streamlined, efficiently operating enterprise. 

Johnston Group Inc., a leading Canadian Group Insurance and Third Party Administrator, selected Synergize to enhance their business processes, control costs and improve operating efficiencies.

Located in Winnipeg, Manitoba, Johnston Group Inc is one of Canada’s 50 Best Managed Companies. Currently they provide benefit services to more than 27,000 small to mid size businesses and their employees; process over 25,000 monthly claims and handle 26,000 monthly inbound calls. Each claim and call initiates multiple business processes and accompanying documents.

“As our business continues to grow, so does the amount of documentation sent and received via email, paper and fax. Synergize provides advanced search and storage capabilities for all formats and a level of security that is not possible using paper files,” said Ed Zeghers, Senior I.T. Manager, Johnston Group Inc.

Johnston Group Inc’s Underwriting Department will initially utilize Synergize. Automating labour and paper -intensive tasks will provide quickly available, error-free and secure information at a lower-cost. With real-time access to information, authorized users will provide faster customer service.

Synergize will next be rolled-out to Johnston Group Inc’s Claims and Administration departments “which will help us better manage and integrate information across our entire organization,” added Ed Zeghers, Senior I.T. Manager, Johnston Group Inc.

“We are delighted to welcome Johnston Group Inc to the Synergize family,” said Colin Ruskin, VP Business Development, Microdea Inc.

About Johnston Group Inc
Johnston Group Inc is a leading Canadian Group Insurance and Third Party Administrator. The company has been providing group benefit plan solutions to businesses for 35 years and currently has over $275 million in premiums under its administration.

About Microdea

Recognized by Canadian Business Magazine as one of the fastest growing companies in Canada in 2014 and 2015, Microdea is an enterprise software company focused on the development, sale and support of document management and process automation solutions for the Transportation & Logistics sector. Founded in 1995 and headquartered in Markham, Ontario, Microdea serves a large and diverse customer base across the entire Transportation & Logistics spectrum. Learn More

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