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A Full Suite of Services to Help You Every Step of the Way

When you invest in a system to manage your business-critical information and documentation, you want to be certain that you're utilizing every component of the tool to create as much value as possible. We have a dedicated in-house team waiting to work with you to help ensure that happens.

We understand that document management and process automation isn't your core business. We know that you already have enough to manage with all of the other systems currently within your environment. And we know that you expect to realize easy-to-demonstrate ROI with every investment you make.

That's why we offer a full suite of services to compliment your investment in the Synergize system, including business process management consulting.

Consulting

Our experienced consultants are experts in all things related to document and business process management. Historically, we have helped clients:

  • Identify overly manual internal processes that can benefit from automation
  • Identify and address key business risks related to documentation creation, storage and processing
  • Further leverage their Synergize investment through analyzing use cases and making targeted recommendations
  • Build workflows to reflect their unique business processes
  • Streamline repetitive or labour-intensive tasks through Synergize's process automation capabilities 
  • Help procure printers, scanners, and other hardware solutions to complement existing technology investments
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Custom Process Development

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We understand that your internal processes change all the time. Whether it be the manner in which invoices are handled, the way that payables are processed, or the method through which different departments communicate, the fact is that your systems need to be flexible enough to change alongside your company. While the Synergize Process Server - our powerful business process management tool - empowers you to build and amend your own processes, we would be pleased to do that for you. Focus on your core business and allow our process improvement experts to provide you with complete peace of mind.

Training & New Employee Orientation

We offer on-site and remote web training to help you implement, maintain and expand your Synergize solution. We've worked with managers, IT administrators and business users alike to ensure that the right people are provided with the right tools in the right context.

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Conversion from Legacy Systems

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We understand that converting from a legacy document management system can seem daunting. We've helped clients migrate away from both internally built systems as well as those from third party vendors, and with our integration experience you can take comfort in the fact that your new system will work seamlessly with your legacy ones.

Speak with one of our experts and let us help you

Supporting the trucking community

85 Enterprise Boulevard, Suite 407 | Markham, Ontario | Canada L6G 0B5 | (905) 881-6071 | sales@microdea.com
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