Many organizations continue to print forms such as invoices, purchase orders, and monthly reports to paper. These documents, as a critical part in the decision making and customer service processes, must be properly managed and accessible anytime from anywhere.

Capturing print streams is essentially taking data that was once going to a network or local printer and routing it to Synergize. The data is captured and used to index the documents and reports automatically, eliminating user intervention. Reports are instantly made available for email, fax or a web portal to support both decision makers and customer service agreements.

As an example, in a traditional Billing/Invoice paper-based process, invoices are printed from the ERP or Financial application to a printer where users must sort, collate, insert and mail the invoices. This manual labour-intensive process is very time consuming, costly, and makes it difficult for organizations to deliver quality service.

Organizations that use Synergize Print Stream Capture are able to automatically capture and store the invoices from the ERP system in Synergize. Supporting documents such as proof of delivery that have been scanned and indexed into Synergize are available to be associated with print stream invoices. Users can review invoices and supporting documents in their work queue and manually print, email and/or fax them as required to meet the needs of clients.

Synergize Print Stream Capture Features Include:

• Ability to process, organize, index, and display print streams in easy-to-read electronic reports
• More accessible and easier to manage data
• Capabilities to package invoices and their associated files together and send to recipients based on rules such as size, date and receiving method
• Ability to resize reports and email them according to companies’ email size restrictions

Synergize Software Solutions integrate people, paper and processes within organizations and extend process efficiencies and workflows to enhance customer relationships.

For more information about Microdea's Synergize Print Stream Capture, contact us at 905.881.6071 ext 244 or marketing@microdea.com