Since implementing your Synergize solution it is certain that processes have changed, technology has improved and customer and vendor relations have evolved. Engage Microdea to come on site and assist you realize even more benefits from your existing Synergize investment.

Our experienced consulting team will review your current Synergize utilization and operational needs. Together we will identify opportunities and areas of improvement, such as:

• Document preparation process
• Document capture needs, whether by scanner, email or fax
• System infrastructure
• Storage management
• Document archival and retention processes
• System backup and hardware
• Document retrieval
• Workflows
• Process automations
• Integration with other systems
• Customer specific concerns
• Integration with customers, partners and vendors

The deliverable will be a report describing the current scenario, opportunities for improvement, estimates, recommendations and next steps for each of the above points of inspection. Typical issues such as insufficient technological hardware and software components, idle licenses, and performance blockages, represent excellent opportunities to enhance the value of your Synergize system.

The Synergize Optimization Service benefits include:

• Assurance that Synergize is operating at maximum efficiency, fully utilizing your investment
• Enhanced efficiencies through improved workflows and process automation
• Guidance around using Synergize in other business areas
• Better understanding of Synergize capabilities as they apply to your organization
• Identification of additional Synergize solutions that can further improve your ROI
• Recommendations to enhance your document capture and throughput efficiency

For more information on Microdea’s Synergize Optimization Service and how it can help maximize your Synergize System, contact us at 905.881.6071 ext. 244 or marketing@microdea.com