Customers with valid support agreements receive priority support from our Product Specialists and Customer Service Representatives. Valid support agreements also grant access to all Synergize software versions and upgrades, as well as the online knowledgebase, online training materials (CBT) and technical support ticketing system.

Questions posed by customers concerning the appropriate use, functionality, and configuration of Synergize solutions can be handled effectively by our support team. Our expert technical advice can aid in determining software issues, developing solutions, and exploring enhancements for future products.

The Microdea support team is dedicated to helping you maximize your return on investment and ensure that Synergize works for you.

Click here to create and track incidents online and access our Online Knowledgebase or call our Technical Support staff  or send an e-mail to support and be sure to indicate your company name and contact information.

How to contact Support:
Monday-Friday from 8:30AM - 6:00 PM EST (24/7 support by prior arrangement)
Phone: 905-881-6071 x 290
E-mail: support@microdea.com