Synergize is an integrated Enterprise Content Management (ECM) software used to capture, manage and process large volumes of business information critical to business operations, audits and customer service.
Synergize eliminates low-value manual tasks through functionality such as Synergize Capture, Workflow Processing and EDM Services. Content (business documents) is instantly available from a single, easy-to-use interface, increasing employee productivity leading to Operational Efficiency.
Synergize customers receive the following benefits:
Operational efficiency is achieved by reducing overhead needed to store physical documents and reducing labor required to complete critical business processes.
Delays and inefficiencies of manual processes are eliminated, resulting in competitive advantage when securing new business and streamlining operations.
Customer service is improved because representatives resolve issues on the first call with the most accurate and suitable data or provide customer self-service with secure Web-based access to important documents.
Improved collaboration to advance secure, real-time access to content regardless of a user's location.
Synergize Product Highlights: Synergize is a modern client server and Web application suite designed to combine document imaging, document and workflow management functions into a single integrated product. Some of the product highlights include:
A very powerful dynamically configurable series of folders for document categorization.
A useful Query by Example interface for easy direct access to documents.
The ability to programmatically activate, attach and integrate images to a database entry in another application.
Advanced document level security permissions to allow you to enforce a high level of consistent and flexible security to all documents, folders and document properties.
The ability to work with and manage a wide variety of documents including images, word processed files, CAD drawings, spreadsheets and virtually any other type of file.
Advanced automation commands that allow Synergize to be integrated and tailored to suit particular business processes via the included Web Services API.
Multiple document repositories, to allow for increased document management.
A very highly scalable architecture, from a single Microsoft NT SQL database running on the same server as the Synergize server to a highly distributed database architecture comprised of several MS SQL, Oracle and IBM DB2 servers on their own unique NT and UNIX servers.
Unlimited numbers of independent document repositories, making the system infinitely scalable. For instance two departments in your organization, Human Resources and Sales Order Processing leverage a single Synergize system, each however having their own security and access permissions, thus preserving your document integrity and leveraging your investment in Synergize in other departments of the organization. This architecture also works very well for ASP type service providers that wish to deploy a common architecture for all customers, but at the same time need the flexibility to offer each client different storage and indexing profiles.