Microdea’s Synergize for Claims Processing enables insurance organizations to retrieve, automatically route, and manage claims related information from a single and secure location. Synergize streamlines claims processing, eliminates inconsistencies, and reduces costs by providing efficient access to claims documents and automating time-consuming, labour intensive tasks through electronic workflow.
Claims processing involves the complex interaction of people, paper and processes. Insurance organizations face mounting pressures to cut operational costs, expedite claims processing times, validate claims amounts, improve customer service and stay competitive. To optimize their business processes, access to secure electronic documents is critical.
Synergize for Claims Processing utilizes document scanning and imaging to improve document management and workflow capabilities. Claims documents are easily retrievable to speed processing and electronic workflow automates the validation of data, activation of exception alerts, and forwarding of documents to the appropriate personnel. This ensures that documents are processed in a timely manner consistent with corporate best practices.
Workflow monitors the process to verify that each person handling the claim executes the appropriate steps and consistently fulfills their designated responsibilities. Each step of the process is confirmed to be complete before proceeding. Synergize enables insurance organizations to ensure accuracy, streamline their claims processing, cut costs, increase customer satisfaction and remain competitive.
Synergize for Claims Processing provides:
• Fast, accurate scanning and capture of paper, email, fax or EDI
• Standardized claims processing with predictable and reliable business outcomes
• Quicker turnaround and more accuracy
• Lower administrative costs as more claims are processed in less time without requiring additional staff
• Reduced costs associated with lost or misplaced documents
• Efficient and effective integration of systems, employees and third-party claims processing participants
• Improved customer service
For more information on how Microdea can help your insurance organization automate claims processing and increase profits, contact us at 905.881.6071 ext 244 or marketing@microdea.com