Looking for ways to improve your customer billing processes?
- Do you have a 2-5 day lag in billing?
- Do you employ staff to mainly sort, copy, collate, fold and mail invoices?
- Are you experiencing high call volumes related to invoice billing errors?
- Are your receivable delayed due to poor visibility of billing queues and processes?
If you answered yes, to any of the above questions, consider delivering e-invoices directly from your ERP applications.
Synergize, integrated with your ERP, enables businesses to electronically issue and send customer invoices through the use of document scanning, imaging, and workflow, effectively lowering production costs by several dollars per invoice. For those customers that require invoices by fax or mail, there are system conditions and rules to enable these formats.
E-invoice with Synergize and achieve:
- Improved customer service and satisfaction - with real-time delivery and more format choices for receiving invoices
- Faster billing - with real time invoice delivery
- Fewer billing errors and returns - reductions can be as much as 90%
- Lower billing costs and higher productivity - due to integration with ERP applications
- Increased process control and visibility - with individual invoice tracking
- Lower overhead costs - eliminate both employee time and labour costs associated with printing, folding, stuffing, stamping and mailing of invoices
- Resource reallocation - assign resources from photocopy/mail operations to more productive customer service activities
- Faster, easier retrieval and resending of billing documents - with electronic archiving prior to delivery
- Immediate additional ROI - quickly realize your investment in Synergize
Improve your customer billing processes with Synergize and achieve higher customer satisfaction, real time invoice delivery and fewer billing errors and returns.
Click on the link for a Transportation Industry e-Invoicing Solution
For more information on Synergize e-invoicing and print rendition, contact us at 905.881.6071 ext 244 or marketing@microdea.com