INTRODUCTION
Bandstra Transport Systems is a major player in the transportation and logistics market in western Canada. It is family owned and operated with seven offices across British Columbia.

BUSINESS CHALLENGES
Phil Bandstra, President, saw a need to increase operational efficiencies within the growing organization as a means to continue economic success.

“We needed a way to improve operational efficiencies with our organization without jeopardizing our customer service levels” said Phil Bandstra, President.

Documentation that is critical to billing and follow-up requests could be in any one of Bandstra Transport Systems' seven locations. Obtaining a means to efficiently manage and route these documents is necessary to reduce manual labour-intensive tasks and streamline operations.

SOLUTION
The Synergize Advanced Document Management System was deployed to manage and streamline Bandstra Transport Systems' operations. The solution also has the ability to link primary documents (Invoices) to supporting documents (POD's) and distribute these documents by email.

RESULTS
The results have been impressive; staff redeployment has substantially reduced labour costs while the company doubled (200%) in revenue without adding any new office staff.

“…huge labour savings have been attributed to using Synergize, staff redeployment has been to revenue generating tasks,” said Alan Slater, Corporate Controller.

To read the whole story on how Bandstra Transport Systems enhanced operational efficiencies and reduced costs, please click on the link below.

Bandstra Transport Systems